Guides
Use Kirora, step by step
Start with workspace setup, then build audiences, design messages and launch campaigns or journeys. These guides cover dashboard tasks and explain when you need a developer’s help.
Getting started
- Create your workspace
Create your first workspace, set its business details and time zone, and prepare for sending.
- Invite your team
Invite teammates with their own logins and assign the right workspace roles.
- Set up a sending domain
Verify your sending domain with DNS records so Kirora can send email under your brand.
- Set up push
Configure web, iOS and Android push apps and connect device registration with your developer.
- Send your first campaign
Set up a domain, add subscribers, design a message and review your first email campaign.
- Create your workspace
Contacts
- Import contacts
Prepare a CSV, map customer fields, record consent and check import results.
- Contact attributes
Store custom customer details and use them in segments, personalisation and journey triggers.
- Groups
Create and manage contact lists for newsletters, clients or members, and use them in campaigns.
- Segments
Combine customer details, events and engagement into audiences that update automatically.
- Consent and unsubscribes
See how channel consent, topic choices, unsubscribes and suppression affect marketing eligibility.
- Import contacts
Campaigns
- Create a campaign
Choose an audience, add email or push content and prepare a campaign for review.
- Test and preview a campaign
Check personalisation and layout, then send test email or push messages before launch.
- Schedule and send a campaign
Review audience readiness, send now or schedule by time zone, and manage sending delays.
- Campaign results
Review delivery and engagement, inspect recipient outcomes and compare campaign conversions.
- Create a campaign
Journeys
- Journeys
Learn how triggers, steps, entry rules and exit events control automated customer journeys.
- Build a journey
Choose a trigger, add messages and decisions, test paths and activate your journey.
- Journey results
Review journey enrolments, step performance, conversions and individual contact paths.
- Journeys
Email designer
- Design an email
Arrange blocks, apply your brand theme and preview an email before sending a test.
- Merge tags and personalisation
Personalise emails with contact details and set fallbacks for missing values.
- Templates
Save reusable designs, manage versions and publish templates for transactional sends.
- Design an email
Forms
- Create a signup form
Create a form that records consent and share it as a hosted page, embed or popup.
- Form submissions
Review signup counts, submission outcomes and the contacts created by each form.
- Create a signup form
Reports
- Reports
Understand email and push metrics, conversion attribution and sending health indicators.
- Deliverability basics
Monitor bounce and complaint rates, maintain a healthy audience and resolve marketing pauses.
- Reports
Integrations
- Connect an integration
Connect payment events and explore API, webhook and other data connections.
- Connect an integration
Kiro AI
- Kiro AI
Draft campaigns and journeys, edit messages and ask about workspace results with Kiro AI.
- Use Kiro AI with Claude or Cursor
Connect an MCP-compatible assistant with an agent key, then review its drafts in Kirora.
- Kiro AI
Account
- Plans and billing
Understand email-based pricing, contact allowances, extra usage and billing across your workspaces.
- Workspaces
Separate brands, clients and test environments into workspaces, then manage access and billing.
- Security and access
Manage teammate roles, two-factor authentication, sensitive attributes and audit logs.
- Plans and billing