Welcome new customers and follow up when setup stalls.
With Kirora, send a welcome as soon as your app or a form reports a signup, then follow what each person does. Nudge the ones who stall, and let an exit rule stop further reminders once your app reports that setup is complete.
- 1When “Signed Up” happens
- 2Send welcome email
- 3Wait 2 days
- 4Branch: did they activate?
- 5Send push to eligible devices, or use email
What you’ll use.
Starts when they sign up
Trigger on a signup event from your app, a form, or someone joining a list.
Follows what they do
Wait for the next step your app reports, such as Project Created, and send a different message to people who did it and people who didn’t. An exit rule stops future steps once they’re on their way.
Email and push together
Send a push to people who can receive it, and fall back to email for everyone else.
Personal from the first email
Use their name, plan or anything else you know, with a fallback when it’s missing.
Test what works
Split new signups between two onboarding paths, or hold some out and compare.
See where people stall
Step-by-step results show where contacts move on, where they leave and what converts. Kiro AI’s Activate new sign-ups task drafts an onboarding journey, or a segment of those who stalled, for you to check.
How the workflow fits together.
Start from a template
Pick Welcome series, or start blank with the trigger An event happens and your signup event.
Add the follow-up
Have your app send the setup event, wait until they do it, with a time limit, and send a nudge on the Timed out path.
Test and turn it on
Test a contact’s path to see what they’d get, then activate the journey.
Step by step: Build a journey. More use cases: Solutions.
Build your next customer campaign with Kirora.
Create a free workspace, verify your sending domain and import your contacts. Build a campaign or automate a welcome journey, then review it before sending.
See our Acceptable Use Policy, Terms and Privacy Policy.